Shipping

Processing of Orders

We process purchases on business days, which are Monday to Friday and exclude public holidays in Queensland.

Shipping

Within Australia:

Shipping will be via Australia Post Express including insurance and signature required on receiving packages.

Orders placed on a business day will be shipped the following business day. We cannot guarantee delivery times, however, you should receive your delivery within:

  • 1-3 days in Queensland
  • 3-5 days in NSW and VIC
  • 5-10 days in WA

We will send you a text with the tracking details.

Special Orders

At Angels Formal Wear, we understand that finding the perfect gown for your special occasion is essential. While our website showcases a range of available styles, some items may not be in stock now, but are still accessible through special orders. Here’s how you can place a special order with us:

Step 1: Contact Us Give Patricia a call at Angels on 0417 777 059. Be prepared with the following information:

  • Dress Name/Number
  • Preferred Colour
  • Event Date
  • Shipping Location
  • Your Measurements (Bust, Waist, Hips in CM)

Step 2: Confirmation We will promptly check the availability of the gown and confirm if it will arrive in time for your event. Once confirmed, we’ll proceed with your order.

Step 3: Payment Payment is required before we place the order with our supplier. We’ll provide you with details for secure payment processing.

Step 4: Order Confirmation Upon receipt of payment, you’ll receive a copy of your Invoice and Email Confirmation of your order.

Step 5: Tracking Information Once your order is ready for dispatch, we’ll email you the tracking information so you can monitor the delivery process. Upon receiving the item, please inspect it carefully and notify us immediately with any concerns.

Step 6: Enjoy Your Purchase With your new gown in hand, it’s time to enjoy the anticipation and excitement of your upcoming event. At Angels Formal Wear, we’re thrilled to be part of your special journey.

For gowns not available online, please don’t hesitate to reach out to us. We’re here to assist you in finding the dress of your dreams.

Thank you for shopping with Angels Formal Wear.